Returns & Refund Policy

We have a 30 day returns policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@shopabdullah.store. Please note that returns will need to be sent to the following address: 13287 Blueberry Ln Fairfax, Virginia 22033, United States

If your return is accepted, You can use the return shipping label in the package, as well as we'll provide you with the instructions on how and where to send your package by mail. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@shopabdullah.store

Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We accept refunds of both defective and non-defective items

Return Shipping Responsibility:

  • If it’s our mistake (wrong item, defective product, shipping error, or quality issue): we will cover all return shipping costs and any restocking fees.

  • If it’s the customer’s mistake (wrong size, weight, color, etc): the customer is responsible for covering the return shipping cost.

Exceptions / non-returnable items


Unfortunately, we cannot accept returns on gift cards. Also, some certain types of items cannot be returned, like the ones purchased on promotions or discounts. Please get in touch if you have questions or concerns about your specific item.

Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more time than this passed since we’ve approved your return, please contact us at info@shopabdullah.store

Restocking Fee:

At Shopabdullah, we don’t charge any restocking fee for our products except for the ones that are cancelled due to customer's fault like (wrong size, weight, color, or incorrect product ordered), in such cases, the customer is responsible for covering the return shipping cost.

Expired Items:


First of all, all of our packages & parcels are fully checked and our staff ensures that the items aren’t expired or even near to the expiry date. In case of any mishap, you (means the customers) have the full chance & authority to get their money back, the money will be refunded to the customer as per our Returns and Refund Policy.

Any Further Questions?

We’re here 24/7, reach out to us in any way that's convenient for you:

Chat Support: 24/7

Email: info@shopabdullah.store

Address: 13287 Blueberry Ln Fairfax, Virginia 22033, United States